Negligence

we all try to give our black brothers the benefit of the doubt but I don't know why we should even bother because they don't even try to provide good service. I asked the petrol attendant to pour petrol and check out my tyres and all he does he messes up the valve on one of my tyres and he turns around and says it was faulty in the 1st place which is impossible because I had my tyres checked out and also put in new valves on all of them and instead of apologising, he tells me that it was messed in the 1st place and just became rude. Do we not have customer service these days, do we just speak to customers anyway we want because we woke up on the wrong side of the bed??? <br> <br> I don't know where Engen picked him up but his attitude was APPALLING I must say towards me and wouldn't want him servicing another client. Now on top of it all I have to take out money from my own pocket to replace what he messed up and blaming it on me.<br> <br> I would however like to thank the assistant manager who was able to handle the situation and I suggest he coaches Petrus on decent customer service! I am utterly disgusted at the service I received by that guy