NS
Niren S

1 reviews | Active since Jun 2016

11 Oct 2017, 10:26

Muchachos engen garage

I went to fill petrol yesterday morning around 8.i parked in the bay and then waited for assistance.3 guys where busy chatting and didn't bother to come assistant me.there was a guy sorting out a customer next to him .I called out to him to ask 1 of the guys that are having a good ****ing chat to assist me and he just looked at me and ignored me.i at that point was ****ed off so I just started my car,drove across the road and filled up my car's petrol tank to the maximum at shell,before I even got to the pump the guy was already directing me on where to stop.i have never had such **** service from engen and I used to only fill petrol at that specific garage but I will never fill there anymore and I will make sure none of my friends and family ever fill petrol at that garage.servixe ****ing stinks

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Replies (1)
Engen Petroleum
Engen Petroleum's reply22 Nov 2017, 15:30
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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