Most useless manager ever

The worst and most arrogant attitude goes to the gentleman that was the manager on duty yesterday Friday the 04 March at the ENGEN store in New Brighton Gqeberha( Port Elizabeth) He is a shame to put things mildly and his attitude seemed to say waste your time and point my flaws you are going no where cause I am untouchable.

I arrived at the store at 19h50 to find a few people waiting outside to purchase lotto tickets, the very helpful and friendly cashier lady informed us that the lotto machine is not working and she arrived at work for the night duty to find it so, meaning the previous shift did not call for help to fix it. She asked us to wait and advised us that the lotto only closes at 20h30.

A few minutes later those with transportation left to go over the express way to Sasol in Sidwell for their lotto and us without had to wait it out. At 20h15 I went inside the store to purchase water and was served by the gentleman in a red sweater who I came to understand was the on duty manager. I asked him if the lotto was okay now and he irritably shouted that is was not working.

I then asked him why he did not call for assistance at the beginning of his shift only for him to scream at me that it is not working and he found it like that. I told him that he has options, either to stay at home or be at work and do his work minus excuses. He then gave me my change without any receipt and he walked outside to press his mobile while laughing at me being upset for the fact that I was denied the opportunity to play the lotto.

I am sorry to say but that gentleman man should either be demoted or charged for misconduct, he is not there to serve but to collect remuneration in my view. The courtyard was also chaos with vehicles all over cause there is no management there with this man with no name plate.