VM
Vic M
1 reviews | Active since Jan 2011
29 Sept 2025, 12:54
Misleading Promotion
I went to Midway Mews and filled R600 fuel. The attendant gave me a leaflet with a link to win prizes which I registered for. I won a free car wash worth R110 which I went to the manager to claim. He told me I have to buy another R500 or more in the convenience store as well to claim the prize. Are you kidding me. Over R1100 now. I angrily left there as I had wasted my time.
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Engen Petroleum's replyOfficial
29 Sept 2025, 13:42Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply29 Sept 2025, 13:42
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.