1 reviews | Active since Jan 2023
****ming.
Please kindly assist me I refilled my fuel at the Mount ayliff service station(Engen ) after 16h00 this afternoon and drove few kilometers and realized that the R600 petrol was not filled into my tank 1.e 28 liters as I still had my 3bars that I went to the garage with.I then decided to go back to the garage and ask for assistance Mr Sifiso insisted that my petrol will appear i must not worry ND continue with my journey as confused as I was I agreed and proceeded home which is in Tonti location before I got home I called this Sifiso guy and he only said will I be prepared to apologize once the petrol appears on my gaige and put the phone down on me.Im very crossed and disappointed with their service and the way this matter is being handled as the guy named Lids who was assisting me was not even question instead the Sifiso guy sounds protecting him without even looking at the footage to see what transpired during my car filling period.I really R600 petrol plus the petrol for the kilometers traveled to report the matter and kilometers I will travel tomorrow morning to follow up as I'm convinced no petrol was filled in my car.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
