SM
Sindile M

1 reviews | Active since Feb 2026

20 Feb 2026, 14:52

****med me

Engen DAWN PARK ****med me today, a petrol attended did not fill in the right amount of fuel as asked. as I was about to leave the premises I realised that the guy did not pour and did not give my change. as I arrived at work I tried to call their office to double check for me, spoke with Siphesihle who said she is a Manager and advised me to restart the car as she was checking the footage, after I called again she said sorry she almost forgot about me but from the footage that she has she sees everything well. even after explaining to her that the attendant only poured 1 ltr costing 20.10 and never poured the 1st amount

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Replies (1)
Engen Petroleum
Engen Petroleum's reply20 Feb 2026, 15:30
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.