MANAGER WAS NOT SYMPATHETIC OR HELPFUL BAD ATTITUD

I WILL NEVER EVER DO ANY BUSINESS WITH ENGEN WILKOPPIES,THE MANAGER LO-ANN HAS A STINKING ATTITUDE AND IS NOT SYPATHETIC AT ALL. I TRIED TO EXPLAIN TO HER MY CRISIS FOR HER ASSISTACE,AND ALL SHE GAVE ME WAS A ****** FILTHY ATTITUDE, JUST WHEN I STARTED EXPLAINING SHE KEPT ON SAYING ITS NOT MY FAULT ITS NOT MY FAULT,I BET SHE IS AN ILLITERATE MANAGER WHO KNOWS NOTHING ABOUT RESOLVING CLIENT PROBLEMS OR WAS IT BECAUSE I AM BLACK?, WE ALL WORK IN SERVING CLIENTS AND SOLUTIONS ARE PUT IN PLACE TO WORK TOGETHER. THE STAFF WERE MORE HELPFUL AND SYMPATHETIC SHE DID NOTHING FOR ME AS A REGULAR CLIENT AND WITH HER EXPECTED LEVEL....