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Phumelele M

1 reviews | Active since Oct 2023

07 Jan 2024, 23:47

Lesson of the day, crime does not pay. Respect yourself and your time. Do business the right way.

3 weeks and counting waiting for the owners of Engen Garage KeyWest Mall Krugersdorp WestRand. I was promised by the so called manager and supervisor. They arrogantly took my name and said nothing. I had to read between the lines we not for you or your business we just want money. If you will stop buying from us, but that doesnt change what we think or know about you and us, we are not for probably politically incline ppl and rich bujouazis or ppl without influence, or whatever the reason is....which is irrelevant and immetirial. The other of the day is to do business and make profits and serve our customers. All im asking for is a little level of respect and courtesy and ubuntu. One pay back my money two send me a wprofile. apology and explain why am i subjected to so much hate and disrespect and shame. The petrol attended even tried to show his so called superiors that he brought extra money on the day of the so called alleged incident, but this did not happen once it repeated itself 3 times. With a total amount of R500. What is this nonsense and name of a **** going on. Lets be real, we all need each other maybe my car is not big enough for my profile. Who cares about the car i drive stop *****ing from me and duping me. If you have no business trading close, if you not happy with your salary quit. If you need a bigger franchise ask from those who have. Pls pay back my money waited too long for the owner.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply23 Jan 2024, 10:15
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly.