TC
Tenille C

1 reviews | Active since Sept 2014

14 Mar 2015, 20:26

Lack of concern from staff

So there is no running water in this area,a problem from this morning.I desperately need to use the ladies facilities but the door is locked and a sign saying out of order.so I ask the staff of Wimpy what I must do and no one, even the apparent manager, can tell me what the alternative plan for ladies is, or where the staff are relieving themselves.how are they washing dishes or lettuce etc. I am appalled because isn't the point of a rest stop so that you can relieve and refresh yourself? What upsets me the most is the attitude and lack of concern from the staff.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply24 Mar 2015, 15:07
Official
Hello Track10,

Please accept our apology for the inconvenience this incident has caused you. Your complaint has been escalated to the dealer and Area Manager for further investigation.

Regards,
ENGEN CUSTOMER SERVICE
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