DN
Danton N
1 reviews | Active since Jul 2015
23 Jul 2015, 09:14
KFC ****
Your Coke/ Engen Promotion is a complete waste of Time it is setup poorly and doesn't work. Your till slip tells you to sms the code and the word coke but then on the shelf it says sms code and your name I have tried combinations of all of the above and none work I just lose airtime and get a message saying Unfortunately your entry is incorrect. Then I visit your site and there is nothing explaining how it works which was also on your advertising material (false advertising). You have wasted my money and time
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Replies (1)Engen Petroleum's replyOfficial
23 Jul 2015, 15:07Hello danton81,
We wish to apologise for the inconvenience this incident has caused you.
We awaiting your response for further details of which service station you were at so that it can be escalated to the relevant dealer and area manager.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
We awaiting your response for further details of which service station you were at so that it can be escalated to the relevant dealer and area manager.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
Best regards,
Engen Petroleum's reply23 Jul 2015, 15:07
Official
Hello danton81,
We wish to apologise for the inconvenience this incident has caused you.
We awaiting your response for further details of which service station you were at so that it can be escalated to the relevant dealer and area manager.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
We awaiting your response for further details of which service station you were at so that it can be escalated to the relevant dealer and area manager.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
Best regards,
