KP
Keith P
1 reviews | Active since Apr 2010
11 Feb 2015, 17:16
Inefficiency
Stopped at Engen Northcliff Convenience Centre to buy cigarettes this morning.I was met with a totally disinterested cashier who A.) did not acknowledge my presence-she was standing there doing nothing-not busy at all.B.) Was yawning in my face.C.)I had to ask her four times for what i requested.**** service-i will not ever go back there and oh yes did not have stock of the cigarettes anyway.But dont stress i will tell all my friends and family about my experience there.
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Engen Petroleum's replyOfficial
12 Feb 2015, 15:37Hello malevolent,
We would like to apologise for the poor service received from our franchise. Your complaint has been logged and escalated for the Area Manager and dealer for further investigation.
We would like to apologise for the poor service received from our franchise. Your complaint has been logged and escalated for the Area Manager and dealer for further investigation.
Best regards,
Engen Petroleum's reply12 Feb 2015, 15:37
Official
Hello malevolent,
We would like to apologise for the poor service received from our franchise. Your complaint has been logged and escalated for the Area Manager and dealer for further investigation.
We would like to apologise for the poor service received from our franchise. Your complaint has been logged and escalated for the Area Manager and dealer for further investigation.
Best regards,