RC
Rudi C
1 reviews | Active since Mar 2009
27 Jun 2015, 16:02
Incorrect price displayed on pump
I stopped and asked the attendant fill up my vehicle with 93 unleaded petrol. I keep a logbook and upon payment noticed that the price displayed on the pump was R12,99 per litre. Payment was made via debit card and the price per litre displayed there was R13,08. The correct price as published.<br> Total price payed R674,14 and liters filled 51,54<br> <br> The attended said manager is not availble and he could not do anything about it.
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Engen Petroleum's replyOfficial
03 Jul 2015, 11:24Hello rudedude,
We wish to apologise for the inconvenience the matter has caused.
We trust that the feedback that was provided by the dealer has been satisfactory.
We hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience the matter has caused.
We trust that the feedback that was provided by the dealer has been satisfactory.
We hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
Engen Petroleum's reply03 Jul 2015, 11:24
Official
Hello rudedude,
We wish to apologise for the inconvenience the matter has caused.
We trust that the feedback that was provided by the dealer has been satisfactory.
We hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience the matter has caused.
We trust that the feedback that was provided by the dealer has been satisfactory.
We hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre