1 reviews | Active since Mar 2013
Incompetency at Engen
I purchased my car on 01 March 2018, on the morning of 04 March 2018, I went to fill up at Engen garage in KwaMagxaki, Port Elizabeth, little did I know that my day would be ruined by *********** staff. The attendant poured Diesel instead of petrol,this after confirming with me twice. The attendant, manager and the OWNER, all failed to resolve the matter swiftly. It took them 4 hours to empty my tank. What an inconvenience! I pray I never have to use this garage ever again!
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
