I went to engen MacD...
I went to engen MacD orchards first thank you so much for excellent customer service to Kenneth clearly he was tought the right thing about customer comes 1st well he clearly lived up to the values until Nelson the manager was shouting at him for doing the right thing I was wearing a gown and had a 9 year old who could not buy cigarettes then I asked Kenneth he was shouting at the employee for doing the right thing just for me to move my car and there was no car behind me please in future don't be nasty to your employee treat them with respect and dignity
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Replies (1)Engen Petroleum's replyOfficial
22 Apr 2024, 07:06Good day Tanya,
Thank you so much for taking the time to share.
We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us.
Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
Thank you so much for taking the time to share.
We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us.
Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
Engen Petroleum's reply22 Apr 2024, 07:06
Official
Good day Tanya,
Thank you so much for taking the time to share.
We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us.
Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
Thank you so much for taking the time to share.
We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us.
Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
