LM
Lulama M

1 reviews | Active since Mar 2024

08 Mar 2024, 14:18

Humiliated by Purity

I've never frlt so humiliated in my life like this day. I always refill my gas at petroleum Engen garage. However I'm not to sure I will ever be comfortable going there anymore. A lady by a Name of Purity, she came from nowhere to shout at me calling me names. If maybe the lady was thee one assisting me I would've maybe assumed I've did something that triggered her attitude towards me but no she came from nowhere specially to harass me intentionally.

To make it worse, she even hold my door meaning she really wanted me to feel embarrassed and humiliated for what I don't know, only her know the answer.

I was a showcase to other customers and the rest of the staff.

All this scene took place at Engen petroleum N11, Ingagane. Now this afternoon around 13h30

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply08 Mar 2024, 14:24
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.