1 reviews | Active since Jun 2015
How does a Zulu person look like
So i passed by Engen Garage 1stop at Villiers, went to buy drinks and i asked Lebogang to please give me Grandpas in Zulu and she asked me why I'm asking for Tablets in Zulu and if she looks Zulu to me.. I was left wondering how a Zulu person should look like and if i was supposed to sniff if she's pedi, sotho or tswana since her name is Lebogang... i have always thought as a person who renders service a language shouldn't be an issue because you meet different people everyday and there fore should understand most languages and should you not, ask instead of asking a customer such questions...
Good day
Thank you for contacting us at the Engen Customer Service Centre with regards to your consumer query.
Firstly we do appologise for the type of service that you received.
Your query has been logged & escalated to the relevant department for investigation.
Query reference number: ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Yulin Arendse
Customer Service Representative
Engen Customer Service Centre
***
***
Good day
Thank you for contacting us at the Engen Customer Service Centre with regards to your consumer query.
Firstly we do appologise for the type of service that you received.
Your query has been logged & escalated to the relevant department for investigation.
Query reference number: ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Yulin Arendse
Customer Service Representative
Engen Customer Service Centre
***
***