1 reviews | Active since Jun 2017

02 Jun 2017, 00:18

How Amazing!!

<p>I went to ENGEN garage in Naledi sat there for about 10 minutes I approached to ask for service & P****lo said" if you just park your car & not ask to served how are we to know you want help" all this coming from a "trained" petrol attended who gave me nothing but a Negative attitude & very RUDE answers showing off that I should BEG him to do his job he wasn't even apologetic for his actions & answers for that matter - what happened to customer first?? Customer being King</p>

0
Replies (2)
Engen Petroleum
Engen Petroleum's reply05 Jun 2017, 14:43
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***

Best regards,

Engen Petroleum
Engen Petroleum's reply05 Jun 2017, 14:44
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***

Best regards,