KM
Karel M

1 reviews | Active since Aug 2025

10 Aug 2025, 07:51

Horrific service

Hi I went to engen garage this morning the one on 650 e’skia mphahlele Drive trying to buy some energisers the one on promo but I took the wrong ones . When I got to the tills I got a cashier by the name of Thabang he was very rude and told me he is not his job to tell me about promos and which products are the right ones . He was in a bad mood I tried reaching out to the supervisor but the service was as bad … I’m really not happy with their service as this ruined my morning .

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply11 Aug 2025, 07:56
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team, however we cannot get a hold of you this morning. Please reply to the email sent.