1 reviews | Active since May 2018
Horrible slow service
Went to fill up this morning, it was seemingly quiet, only 2 other cars at the pumps.
Stopped and waited for an attendant to coma and assist us and no one came. I started looking around for available personnel to assist and could only see one attendant all ready assisting the 2 other customers. I could see into the break room through the mirror glass and there they all were... JUST SITTING THERE! We had to wait another 5 minutes for someone to finally show up and just stand there looking at us as if we were inconveniencing him!
This is not the first time that the service at this station is so unbelievably bad I have left and gone to a different filling station before.
If your attendants are not willing to do the work, get someone who wants to or turn into a self serve station!!
Seriously!!
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
