1 reviews | Active since Aug 2019
Horrible service & negligence upon duty
At approximately 5pm on the 26th of august, i drove up to fill petrol at this (Engen Laezonia by diepsloot) station. At first when i asked for the service, requestion petrol to be filled, water to be checked and windscreens to be washed, the attendant Brenean disappeared after washing half the windscreen (which wasnt even washed properly). He returns after another attendant comes to the task. Further to that, he digs in the bin taking out the tissue that was used to clean the oil pin and uses that to wipe my windscreen. of which there are streaks left behind. Upon wanting to claim my points and make my payment towards the fuel, i hear the cashier already checked out the amount without even allowing me to swipe my thank you card. They told me it wasnt their problem. They made me wait to swipe for every transaction that came through from others inorder to cash my points.
This is unacceptable customer service and utter negligence on all the staffs behalf. Kindly see to it that they brush up on it.
