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zamanyuswa N
1 reviews | Active since Oct 2014
25 Mar 2026, 16:07
Horrible customer service
I was so disappointed with the service i got. Usually the males wipe the windscreen and have no trouble but a smile on their face. Today we were served by Nonjab. She finished with the petrol. Did not ask about oil or water. Angry face the whole time. When my husband asked her to throw a packet because she was close to the bin thing, she refused and said she was busy. Walked away to stand .....i mean literally STAND at the next bouzer. I have attached the receipt so you can view this footage.
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Replies (1)Engen Petroleum's replyOfficial
26 Mar 2026, 07:32Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply26 Mar 2026, 07:32
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
