SV
Sne V

1 reviews | Active since Nov 2014

24 Nov 2015, 18:46

Horrible Attitude and racial comments

I went to an engen garage bronkhortspruit. A young girl was standing in the walkway with a security guard chatting. I asked to pass because they were standing where we are supposed to pass and the girl responded that i must walk around. I said but this is the walk way. Then the security said she is the owner and this is her property she can say whatever. He further said it's a ****** thing. A white man was behind me and they let him through. When I asked the staff at the garage about this. I was told that most customers are no longer coming to this garage because of the attitude from the owner. This was my favourite garage. Please can you fix your attitudes.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply26 Nov 2015, 09:25
Official
Hello Snezas,

We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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