1 reviews | Active since Feb 2017
Harrassed at ENGEN Petrol Station Devland for R100
<p>We were a group of people (2 ladies and 2 guys) on our way to church. We poured Petrol at Engen Petrol Station Devland of R90 using a R100 note that was withdrawn from an ATM. The Petrol attendant of a lady was very rude and told us that the note we using is from a bombed ATM as the note had a slight stain..All the petrol attendants came to our car and stopped working they started making noise including the security guards.They also started pushing the ladies and harrassing them, swearing as though we did not make payment. The manager that was called, called Lawrence was swearing, insulting and using derogatory words.He is unprofessional and does not have people s****s. Meshack the Cashier was also the same as Lawrence, they were all the same. We managed to get Meshack and Lawrence's name however it was everyone at the Petrol station who ran towards our car holding on to the doors of the cars so we cannot enter, harrasing the driver and closing our way of exit with garbage bins. The armed response guys that were called talked more sense than the ENGEN Attendants (as they were all behaving like hooligans). We wanted to leave a cellphone so we can go to church and come back with the money but they told us that they want a phone that is whatsapp enabled.We are beyond disgusted by the actions of the Petrol Attendants and would like to open cases against all the guys that were involved in harassing the ladies. We hope the owner (Mr Mohammed) will do something serious about this matter as we were regulars at the Garage but we will never pour petrol there as his garage is filled with uneducated bullies.</p>
Good day Vusi
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
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Good day Vusi
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
