TL
Thandi L

1 reviews | Active since Mar 2023

04 May 2025, 21:49

Harassment

On 04 May 2025 around 14:00 at Siyabuswa, I was harassed by one of the assistants because i didn't want them to fill up my car at the other side of the tank (He wanted to take the pump over my car to the other side where the tank is located) that is when the assistant asked me to reverse my car only for him to allow other motorist to fill up before me. It took me 10 minutes driving back and forth to position my car properly in order for me to be assisted. He was very rude and he was busy making fun of me with other motorist. He was behaving like a very stereotypical misogynist and that did not sit well with me.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply05 May 2025, 08:18
Official
Good day Thandi,

Thank you so much for taking the time to give us feedback. 

Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  

Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.