MM
Michael M
1 reviews | Active since Jan 2016
03 Jan 2016, 20:59
Harassment
Today, on around 6:30 I filled up diesel of R 900.91 at Hibberden Engine garage service station. I asked for a till slip from the Petrol Attendant and he couldnt give me one after he went to the till. When I went inside the store, I was told that I could not receive the slip because they were changing the shifts. I asked for a manager, and he came out \ Zacharea"he bluntly me told me that I would not get a slip because they were changing shifts and I should come back tomorrow morning"
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Replies (1)Engen Petroleum's replyOfficial
06 Jan 2016, 08:52Hello Gugu@12,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
Engen Petroleum's reply06 Jan 2016, 08:52
Official
Hello Gugu@12,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
