DW
Duncan W

1 reviews | Active since Sept 2017

21 Sept 2017, 21:01

Getting screamed at

So here's what happens. Engen garage bedfordview is filming a new advert for television. I was not aware of this at the time. Me walking into the shops gets yelled at from across the the station to "walk faster and not make it obvious stupid" where the exact words. I find this very intuitive aswell as abusive. I feel the way I was treated is not customer service at all and don't appreciate to be spoken to like that.

0
Replies (2)
Engen Petroleum
Engen Petroleum's reply22 Nov 2017, 10:24
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***

Best regards,

Engen Petroleum
Engen Petroleum's reply22 Nov 2017, 10:24
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***

Best regards,