TT
Themba T

1 reviews | Active since Oct 2012

21 Oct 2015, 11:53

gangster owned petrol station

Clear money is more important than customer satisfaction. I feel that you train and empower gangster and ******** to run your filling station.On Saturday dated the 17th of October 2015 I experienced the worst, disgusting, out of the world and I fear for my life like it was the last day on this earth. Let me tell you about my experience.A petrol attendant named Tshepo, told him with so much attitude and angry not to park here. He called me inside the shop area, started shouting at me. I lost my temper and told him not to shout. As we want to be treat correctly, we are customers. He did not stop, carried on shouting. I lost it, wanted to fight with him, next thing I know he has a dangerous weapon on is fist. I think it was nickel blaster which he took out of the cash counter.Next thing he runs out of the shop, runs across the road to some block of flat.Other petrol attendant advise me to run for my life as he is going to get a gun. Thanx to Bafana that's the guy who advise me. At the stop street to join N1, I look at my rear minor. I see a Nissan Navira and a VW Golf 4, which has block my brother. They pulled out my brother and pointed guns at him

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Replies (1)
Engen Petroleum
Engen Petroleum's reply29 Oct 2015, 14:57
Official
Hello themba.tsotetsi,

Good Day Themba

We apologise for the traumatic experience you encountered and appreciate you bringing the incident to our attention.

Your complaint has been logged and escalated to the dealer and Area Manager for further investigation and feedback will be given to you shortly

We do hope you remain a valued customer of Engen Petroleum Limited.

Regards,