TT
TSHEPO T
1 reviews | Active since Jun 2014
11 Apr 2016, 11:34
*****
Went to fill up my patrol. The attended didn't pour my petrol in my car, I noticed the gauge didn't move. But I thought maybe it hasn't kicked in. When I went back to notify the manager she didn't even check the records she refused to give me my slip. Instead of listening to me complaint she (thandiwe) just dismissed me. O called the owner who 4 days later still hasn't got back to me, and now ignores my calls
Helpful (0)
Replies (1)0
Replies (1)Engen Petroleum's replyOfficial
12 Apr 2016, 14:14Hello tshepotsele,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Engen Petroleum's reply12 Apr 2016, 14:14
Official
Hello tshepotsele,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
