1 reviews | Active since Dec 2013
*****
I am appalled at the attitude and response by the manager at the 101 Oxford street Ferndale garage.I am not amn avid engen customer for many reasons,but I think this one just blows my socks off!!!<br> This morning I went into Engen,to pour petrol,my car had about 8km on the odometer at the time. I went into the woolies store to buy ****ins and fruit and paid for my totak purchase where Preci (name as per my till slip) assisted me,when I went out the attendant had washed my windscreen and told me that all is fine,I drove off to drove to Rosebank and in Bordeaux my car beeped,alerting me that I had 0km left...baffled and panicked I could not believe because I have just filled up with a R100 (80 litres of petrol) and now I have to beg my car and pray that I make it to the next filling station because obviously my tanked was not filled up.THIS IS ***** AND HOW DARE THE MANGER INSINUATE THAT I'M AM FABRICATING THIS!!!! WHO THE HELL DOES HE THINK HE IS? I AM SO LIVID ,BECAUSE I WAS GREATLY INCONVENIENCED,PANICKING FOR NONSENSE OVER A SERVICE THAT I PAYED FOR.I am going to be as petty as hell and ask for my R100 back or my 80 litres of petrol! and for you people to look into this *****!!!
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
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We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
