AB
Anon B

1 reviews | Active since Dec 2012

19 Sept 2016, 11:24

For some of us every cent counts

<p>This morning I asked for 93 unleaded, but when I looked over at the machine the attendant was putting in 95 unleaded. I told him I actually wanted 93, and he said it wont do anything to my Engen. That might be true, but it is more expensive. Even though he said sorry, it does not change the fact that some of us live paycheck to paycheck. My budget is insanely strict, and the fact that I had to pay more due to not being listened to does have an impact.</p> <p> </p> <p>Not impressed.</p>

0
Replies (2)
Engen Petroleum
Engen Petroleum's reply19 Sept 2016, 14:27
Official

We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.

Feedback will be given to you shortly.

We trust that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Service Centre

AB
Anon B's update20 Sept 2016, 14:36
Reviewer Update

No further communication received.

I will definitely not remain a customer.