HN
Humphrey N

1 reviews | Active since Aug 2022

28 Aug 2022, 23:38

Fed up customer

Hi on the 15/08/22 went to fill my car for R200 fuel it’s went twice in one transaction I have proof went to the petrol station to ask them to reverse it for me. They couldn’t help me went to my bank Fnb with a hope they will assist me even with them I don’t get any help petrol stations is saying I must go to the bank, bank is saying it’s petrol station duty to reverse it. Kindly please assist me

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply29 Aug 2022, 08:20
Official
Dear Humphrey

Thank you so much for bringing this to our attention. We sincerely apologize for the inconvenience caused to you. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly