EP
Emily P
1 reviews | Active since Jun 2014
26 Jul 2015, 23:04
False Advertising
Engen<br> We are very disappointed in what can only be described as false advertising. The experience we had on Sunday at the Engen branch in Edgemead left a lot to be desired about your promos and the validity of them.<br> Your \Quick Save"promo has an offer which states \""Buy ANY Red Bull and SMS your unique code to 33282\"" Being a fan of Red Bull X-Fighters"
Helpful (0)
Replies (1)0
Replies (1)
Engen Petroleum's replyOfficial
30 Jul 2015, 08:26Hello EmilyJPardoe,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
Engen Petroleum's reply30 Jul 2015, 08:26
Official
Hello EmilyJPardoe,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre