TM
Tania MarAA(C)

1 reviews | Active since May 2015

05 May 2015, 17:48

Extremely poor service

Overall the service delivery is basically non existing. You wait for ages for service from any attendant at the petrol bowsers while they take their time finish conversations at the pay-point. Usually during peak times you'll have the privilege of having maybe three attendees. I don't know if the station is severely understaffed but waiting for 10 to 15 minutes for assistance when there are only two other vehicles is ridiculous. We can't wait for the sasol station to open so we don't have to support a station that don't support their clients.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply12 May 2015, 08:38
Official
Hello TaniaMare,

Please accept our apologies for the inconvenience this experience has caused you. The Engen Customer Care is pleased that the dealer has made contact with you and resolved your query.

We do hope you remain a loyal customer of Engen Petroleum Limited.

Regards,
ENGEN CUSTOMER SERVICE
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