PP
Patricia P
1 reviews | Active since Jan 2017
09 Jan 2025, 21:18
Expired food
I bought Milk at Engen Brentwood which I was under the impression it’s fresh drank it with my coffee it tasted funny but I thought maybe I’m over thinking it and eventually decided to stop drinking , later on I had a runny tummy at work and could not help but wonder if maybe a pie I had or my milk , only to find the sold me expired milk I’m still unwell , I can’t believe they put milk which expired 8 days ago I could have had food poisoning
Helpful (0)
Replies (3)0
Replies (3)
Engen Petroleum's replyOfficial
10 Jan 2025, 10:07Good day Patricia,
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply10 Jan 2025, 10:07
Official
Good day Patricia,
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
PP
Patricia P's updateReviewer Update
11 Jan 2025, 17:16I have sent required slip and pics of the item but from the branch no one has contacted me.
PP
Patricia P's update11 Jan 2025, 17:16
Reviewer Update
I have sent required slip and pics of the item but from the branch no one has contacted me.
PP
Patricia P's updateReviewer Update
17 Jan 2025, 14:52No one has reimbursed me for the rotten milk I was sold and nobody has contacted me till today
PP
Patricia P's update17 Jan 2025, 14:52
Reviewer Update
No one has reimbursed me for the rotten milk I was sold and nobody has contacted me till today