AC
Alan C
1 reviews | Active since Jul 2017
22 Nov 2018, 19:28
Excessive Charging of Diesel by Engen Higginson Convieniece Centre
Whilst I understand that the diesel price is uncontrolled it is totally unacceptable being charged prices well in excess of the guide prices. I filled up with 50ppm diesel on 21st November 2018 at the Engen Higginson Convienience Centre and paid R17.47 per litre against the coastal price of R15.63. This is R1.84 above the guide price. I will never fill up at this fuel station again and would encourage others not to support this fuel station.
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Replies (1)0
Replies (1)Engen Petroleum's replyOfficial
26 Nov 2018, 14:50Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Engen Petroleum's reply26 Nov 2018, 14:50
Official
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
