Everyone sleeping
I get to the petrol station early in the morning as I have a far to go to get to work, everyone is asleep behind the counter at the sandwich area, or at the back in their private courters. While everybody have to wait 5-10 minutes for anybody to show up. Absolutely the worst service, if you cant sort this out soon I will have to find a new garage to go to where there is staff available early in the mornings.
Good day Collin
Thank you for contacting us at the Engen Customer Service Centre.
With regard to the experience you had today at one of our service stations, firstly we do appologise for the type of service that you received.
Please be advised that we would like to log this incident onto our system and have the neccassary department investigate the matter and get back to you.
I have just sent you an email now, if you could please have a look at it and reply as we do require some more information about the site itself that you visited.
Kind regards.
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Yulin Arendse
Customer Service Representative
Engen Customer Service Centre
Tel: ***
***
Best regards,
Good day Collin
Thank you for contacting us at the Engen Customer Service Centre.
With regard to the experience you had today at one of our service stations, firstly we do appologise for the type of service that you received.
Please be advised that we would like to log this incident onto our system and have the neccassary department investigate the matter and get back to you.
I have just sent you an email now, if you could please have a look at it and reply as we do require some more information about the site itself that you visited.
Kind regards.
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Yulin Arendse
Customer Service Representative
Engen Customer Service Centre
Tel: ***
***
Best regards,