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Yanga

1 reviews | Active since Sept 2023

03 Jun 2025, 14:57

Engine garage sells expired items,

On the 13th May 2025, I acquired sweet from engine in greenfiedls in East London the EC, I travelled for 2 hours and when I arrived I saw that the sweets were expired, they expired on the 26 Sep 2024. I called them and they told me to fill in a formal form to complaint, this was crazy because why are you not even apologetic about selling expired sweets, you are just telling me to fill in a form. I sent them a message on Facebook and they did not respond until today (03 June 2025) asking me an irrelevant question. I want my money back, I might be R20, but I want it. PS - this is not even the first time I have experienced something like this from them.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply03 Jun 2025, 15:34
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.