Engine garage ATM ****

Good day, my son was ****med on the 26th of September at an ATM at Engine garage in Meadowlands. My son narrated that the machine requested for my Id number then some guy came and told him to come get my details. My son then attempted to seek assistance from one of the attendants who ignore him. I went, spoke to the attendant asking him to show me footage. He gave me an attitude and told me to come back on Monday. I went theres yesterday, found an attendant by the name of Freddie who also gave me attitude and told me that his boss is not around I must just go to the police station. I've got a feeling that these people are working with each other as people are complaining about the same **** and they are not getting any assistance.