BK
BERNARD K
1 reviews | Active since Feb 2017
26 May 2023, 10:06
Engin garage 17th Avenue edenvale
Engin garage 17th Avenue edenvale ...asked petrol attendant to swipe me card first before filling petrol...was told must go inside shop to pay first...what kind of incompetence is this . .. .real bad service ...how do they justify this rule ...
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Replies (3)
Engen Petroleum's replyOfficial
09 Jun 2023, 07:26Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
Engen Petroleum's reply09 Jun 2023, 07:26
Official
Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
BK
BERNARD K's updateReviewer Update
11 Jul 2023, 20:35This incident has been resolved to my satisfaction...will pay manager a visit soon ...thank you for coming back to me ....
BK
BERNARD K's update11 Jul 2023, 20:35
Reviewer Update
This incident has been resolved to my satisfaction...will pay manager a visit soon ...thank you for coming back to me ....
Engen Petroleum's replyOfficial
12 Jul 2023, 08:37Thank you so much for taking the time to share as we always want you to feel like number one when you visit us.
Engen Petroleum's reply12 Jul 2023, 08:37
Official
Thank you so much for taking the time to share as we always want you to feel like number one when you visit us.