IM
Itumeleng M

1 reviews | Active since May 2025

06 May 2025, 14:39

Engene Petroleum (MGM MOTORS Mokopane)

Visited Engene Mokopane (MGM MOTORS) on the 4th May at around 16:25. The petrol attended (Frans as per his name badge) was busy assisting some lady who seemed to be a friend or someone he know. I waited for him to assist me but he kept on going having a long chat with her even though I required assistance. I went inside the store to buy water with some snacks and the lady at the counter was rude as hell. This was not the 1st experience I had with at this place and I am never going to waste my time and money by going to this place ever again. They have VERY POOR SERVICE and acts as if they are doing you a favor by making a stop there.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply06 May 2025, 15:50
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.