SB
Siyanda B

1 reviews | Active since Jul 2024

27 Nov 2024, 18:41

Engen y motors Umlazi v section

Took my car to fill petrol to the value of R1200 and when I went out of the garage my car just stopped not knowing that their petrol had been contaminated and I call my mechanic to help me we went back to the garage they told us we must drain the petrol our self and bring it back and I had to pay for every thing my self while stuck on the road even had to call a tow truck to take my car to a safe place but the company won't meet me half way even now my car is not moving it's been 2 months now

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Replies (1)
Engen Petroleum
Engen Petroleum's reply03 Dec 2024, 12:44
Official
Thank you so much for taking the time to give us feedback. 

Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  

Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.