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Mukhethwa M

1 reviews | Active since Jul 2018

01 Apr 2023, 07:47

Engen Western Pretoria za ***

so yesterday we decided to pass by Engen Western Pretoria za *** all i wanted was to purchase a pie or a snack but no they decided to say my card declined ,only to check my bank today in the morning to see that -24.50 went off my acc ..This was on the 01 April 2023 00:59:53 , the guy who assisted me wasnt intrested in assisting me because i even asked for the slip to show it declined but instead the brother just folded the sleep , myb this is how they rob people at night yhoo not happy at all ... i work my money very hard and every cent counts ...il be glad to be sent a voucher of the money owed to me so that i can go buy bread with it nxa

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Replies (1)
Engen Petroleum
Engen Petroleum's reply03 Apr 2023, 07:45
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.