SV
Sandri V
1 reviews | Active since Dec 2021
05 Apr 2022, 21:12
ENGEN TZANEEN - TERRIBLE MANAGEMENT
ENGEN TZANEEN EXTREMELY POOR MANAGEMENT AT ENGEN TZANEEN. Tonight the petrol prices are increasing and the management of Engen Tzaneen believe that one petrol attendend is enough to assist all clients for a full nightshift! Absolutely unbelievable! Clients waiting 20min plus because of POOR MANAGEMENT!
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Engen Petroleum's replyOfficial
06 Apr 2022, 08:02Dear Sandri
Thank you so much for bringing this to our attention. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please accept our sincere apologies for your negative experience. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.
Thank you so much for bringing this to our attention. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please accept our sincere apologies for your negative experience. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply06 Apr 2022, 08:02
Official
Dear Sandri
Thank you so much for bringing this to our attention. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please accept our sincere apologies for your negative experience. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.
Thank you so much for bringing this to our attention. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please accept our sincere apologies for your negative experience. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.