1 reviews | Active since Apr 2012
Engen (The Reeds) - Pathetic Customer Service
I visited the Engine in The Reeds (Cnr Panorama Rd &, Marquard St) today. I was left disappointed when trying to purchase a gas cylinder today. I approached one of the petrol attendants at the gas section of the service station when another customer came after me and the attendant decided to help them first. I was completely taken aback by it and asked him if he was serious about helping the customer before me. He mouthed off something and said that he was the supervisor and I can complain to him about the service. I plan on calling the owner but I was shocked by the poor customer service at a petrol station that I frequently use for both fuel and gas. I asked for his name but he just walked off and the lady inside the store gave his name as "Given." If someone doesn't want to work then stay at home. He was also without a face mask during times of COVID-19 working with customers. Shocked!
