Hellopeter
Share Your Experience
BN
Bathande N

1 reviews | Active since Jan 2017

02 Jan 2017, 18:50

Engen Skytop OR Tambo Poor Service (Petrol attendant shouting at me) & Management unwilling to Help

<p>I just got ****** of R180 worth of petrol, I suspect that the petrol attendant did not pour the petrol, and the manager was not willing to help me upon my attempt to query the issue calmly, stating that he trusts his employees. The supervisor tried to help me by contacting the manager for me, but the attendant and the manager became quite rude and unwilling to help. What do I do, please help - **********

0
Replies (3)
Engen Petroleum
Engen Petroleum's reply16 Jan 2017, 15:26
Official

Good day Bathande

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***

BN
Bathande N's update22 Mar 2018, 17:16
Reviewer Update
The dealer deemed me a ******** and told me he does not mind paying me my money back as he is a millionaire. I was disappointed and hanged up the call. I have never and will never engage with Engen again.
BN
Bathande N's update22 Mar 2018, 17:16
Reviewer Update
The dealer deemed me a ******** and told me he does not mind paying me my money back as he is a millionaire. I was disappointed and hanged up the call. I have never and will never engage with Engen again.