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Marlon M

1 reviews | Active since May 2015

15 Feb 2018, 12:19

Engen Saxonwold Service Station Atlantis

I am a resident Farmer in the area. For years I've filled up at the service station which was run by a friendly Branch Manager who had also not only resided in the area a while back but also provided a friendly service to everyone who comes to fill up there and always goes over and beyond the call of duty. As of late for the past 2 years or so I and many others have experienced the most disgusting attitude of the current owner who is the son of the actual owner I am told. Not only does he treat people with utmost disrespect, especially his own staff, which depicts borderline ****** in my view, but he also clearly has no knowledge of human relations. He gives Engen a really bad name and it surely does not bode well for business there in the future. I advise anyone who does fill up there to refrain from doing so, we are just enabling the situation. The employees there work under constant fear and I believe that no person in this day and age should be exposed to such pathetic nasty behaviour. Clearly, he is not there to provide a service but rather rule with an iron fist. This is not the kind of calibre that should represent a well-known organisation such as Engen, let alone be let near other people. Pathetic!

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Replies (1)
Engen Petroleum
Engen Petroleum's reply16 Feb 2018, 14:25
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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