1 reviews | Active since Jun 2018
ENGEN RIVONIA HORRIBLE SERVICE
I had the most disturbing service at Engen in Rivonia. The staff there, I’ve never received such horrible service from any service station but this one I must say takes the cup. The women there are extremely rude and disrespectful. I purchased a few items from the Woolies there, now this *********** girl who did not know what she was doing kept punching airtime I did not ask for, her colleague on the other hand instead of helping and training her colleague gives me an attitude when I told her I don’t want the vouchers she was insisting I take in her response to my No was “eish nxa” then the imbecile does the same mistake as her colleague and snaps at my reaction. I thanked her for the bad service and as I was walking out she says “eish le ntombazane enesdina” (this girl is a nuisance)... I was livid and shaken by the service. Those girls there have a stinking attitude, it’s staff like them that will make business lose its customers.
Good day
Thank you for contacting us at the Engen Customer Service Centre with regards to your consumer query.
Firstly we do appologise for type of service that you received.
Your query has been logged & escalated to the relevant department for investigation.
Query reference number: ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Yulin Arendse
Customer Service Representative
Engen Customer Service Centre
***
***
Good day
Thank you for contacting us at the Engen Customer Service Centre with regards to your consumer query.
Firstly we do appologise for type of service that you received.
Your query has been logged & escalated to the relevant department for investigation.
Query reference number: ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Yulin Arendse
Customer Service Representative
Engen Customer Service Centre
***
***
