RT
Rapelang T
1 reviews | Active since Aug 2024
07 Feb 2025, 14:26
Engen Rink auto Centre nightmare
Engen Rink auto Centre in PE Paid for petrol that I never received. After back and forth with the rude managers, I was told to f*** off. The three ladies had the audacity to tell me I'm not the first client to ever complain about petrol not being poured. When I asked how the previous customers were assisted in this regard, I was told it was none of my business and that they operate according to their own rules and that hey are not like the other Engen garages.
Horrific experience I had.
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Replies (1)Engen Petroleum's replyOfficial
10 Feb 2025, 08:31Good day ****lang,
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply10 Feb 2025, 08:31
Official
Good day ****lang,
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
