iB
ilze B
1 reviews | Active since Mar 2009
05 May 2022, 06:57
Engen Rally Motors
I was filling up with petrol this morning at Engen Rally Motors in Kraaifontein Brighton road when the pump attendant dropped the hose and sprayed petrol all over the place. The ground, his hands wee soaked in petrol and he refused to acknowledge he had made a mistake. I will never go to that Engen again. They always give bad service and the attendants are never friendly nor eager to be of assistance. At night they also only have 1 attendant on duty.
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Engen Petroleum's replyOfficial
05 May 2022, 11:26Dear Ilze
Please accept our sincere apologies for your negative experience. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Please accept our sincere apologies for your negative experience. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply05 May 2022, 11:26
Official
Dear Ilze
Please accept our sincere apologies for your negative experience. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Please accept our sincere apologies for your negative experience. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.