Engen Plattekloof - Horror Experience !

Furious ! Engen Plattekloof, absolutely horrible experience! After requesting to put in R200 50ppm Diesel, the employee acknowledged that he heard and asked if my water and oil was okay. I decided to pay my bill inside the convenience center at Engen garage, just to find out that the employee has put Unleaded Petrol into my Diesel car. Thank God I didn’t start the engine. Negligence! I called the employee and without compassion he rep**** “sorry it was my mistake” after speaking to the manager, they rep**** that I’d have to leave my car at the fuel station and they could only remove the unleaded petrol after a day. As result, I demanded that they should do it as soon as possible as I have no alternative transport and I’m working. They assured me that I didn’t have to pay for anything. In turn they found someone to fix the problem for me. After waiting for nearly 2 hours, the manager lets me know that they’ve removed all the fuel from my tank and put in R73 of Diesel for my use. Free- I had a lot more Diesel in my tank before they added Unleaded petrol. I had to pay for additional Diesel. I am absolutely disgusted at the way they showed no urgency or care to the matter. I will not recommend this Fuel station. They simply don’t care. What if I had to drive away with Petrol in my Diesel car?